Customer Reviews for SHERLOCK HOMES REALTY CORP
Eileen on 3/23/2012 4:14:51 PM
I booked a house with SHERLOCK HOMES REALTY CORP in Ocean Beach last summer. The morning of our reservation, it came to light that the house had been double booked and we were not going to be able to spend the weekend. We were told that the reason the house was double booked was because the highlighter "squiggle" inaccurately reflected the booked dates in the broker's calendar.
While the money we had paid was returned, that did nothing for the last minute search we had to do to find a location for 10 people, some of which had traveled to NY for the weekend. We ended up having to drive to Manhattan to get keys for another house, obviously cutting into our weekend vacation significantly.
For our troubles, we were offered a free weekend of our choice. Unfortunately, we chose the weekend after last year's hurricane. So again, just before we were to head out, we were told that we could not use the house because there were no appliances. At that point (Oct 2011), we agreed to the weekend of June 8th - June 10th.
I sent an email on Tuesday to again confirm, which was not responded to. I just called and was told that the house had once again been booked to someone else and that with the exception of the off season (prior to May 25th), there is nothing that can be done.